Help and Information
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Please read below for help and information regarding Delivery, Returns, Contact Details etc.
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Finding Your Ring Size
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You can order a free ring size finder. Excludes postage costs which are refunded when you purchase a ring.
Get your FREE ring size finder here.
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Delivery Information
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Delivery is free to the UK mainland on all orders over £10, below that amount we charge £1.95 towards postage and packing. For costs to other locations please contact us for a quotation. All orders are delivered by first class registered post and should take no longer than three working days. A signature will be required on delivery.
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Returning Items
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Items may be returned within 7 days of purchase and be refunded or replaced. Before returning items please contact us for a returns number otherwise we will not be able to process your return. Refund or credit will be issued subject to te item being unused and in perfect condition.
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Safe Shopping
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Safe shopping is of very high importance to us. All card payments are processed over a secure encrypted connection directly to our payment providers, we never see your credit card details. We fully abide by the EU Distance Selling Directive.
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Product Pricing
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We offer quailty goods at discount prices direct to your door. All items are hand chosen by our buying team. We buy in bulk at reduced prices and pass these svaing on to our customers.
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Your Guarantee
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We hope you will be completely satisfied with your purchase. If for some reason the item breaks due to a manufacturering fault we will gladly replcae the item or issue credit for a similar item for a period of one year. This does not affect your statutory rights.
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Contacting Us
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We aim to reply to all emails within 24 hours usually much faster. We may also be contacted by telephone or fax anytime of day or night. You may leave a message and we will return your call as soon as possible.
Tel: 0870 76 69 404
Fax: 0870 76 68 505
sales [at] fancystuff [dot] co [dot] uk
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Terms and Conditions
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Our full terms and conditions may be viewed here.
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